Operations Assistant (Bus Stop)

Job description:

The Operations Assistant-Bus stop facilitates bus dispatches according to trip schedules and implements directives from the control center with the approval of the Supervisor. This position is 100% field work.

DUTIES AND RESPONSIBILITIES:

• Implements dispatch schedule prescribed by Operations Department.
• Issues Trip Slip to Bus Drivers and ensures timeliness of dispatch of buses in accordance with schedule.
• Implements or recommends adjustment in dispatch of buses as instructed by Operations Supervisor or the latter’s clearance as the case may be.
• Announces to passengers (by microphone or orally) every dispatch: the destination (route), bus number and time of departure.
• Answers inquiries of passengers concerning trip schedules, fare, travel time and all other information relative to trips of MyBus.
• Accomplishes the Dispatcher’s Report Form every departure & arrival of buses and submits said form to Operations Supervisor at the end of the day. (For encoding and review);
• Reports to Operations Supervisor any unusual incident or accident occurring within the bus station premises or those communicated to him by Bus Driver or Cashier through phone call or text message.
• Certifies buses for car barn and may be dispatched for re-fueling.

QUALIFICATIONS:

• Bachelor’s Degree in any course.
• Knowledge in MS office.
• Ability to develop and evaluate alternatives; communicate effectively both in oral and in written; and maintain effective working relationship.

Metro Rapid Transit Service Inc. is the operator of Mybus.

Join us and be a part of the Mybus family, we are very excited to welcome you.