Patient Services Representative (Cebu or CDO)
This a Full Remote job, the offer is available from: Philippines
Are you passionate about helping others and delivering exceptional service? As a Patient Services Representative, you’ll play a key role in ensuring patients receive the care and support they need. In this role, you’ll address patient inquiries and concerns with empathy and efficiency, acting as a vital connection between patients, their families, and medical professionals.
We’re seeking detail-oriented individuals with a strong understanding of healthcare policies and procedures, who are dedicated to providing outstanding service. If you thrive in a fast-paced environment and want to make a positive impact, we’d love to have you on our team!
Key Responsibilities:
- Engage with Patients
- Billing and Collections
- Coordinate with Third Parties
- Proactive Outreach
- Team Collaboration
- Maintain Confidentiality
- Exhibit Professionalism
Demonstrate reliability, punctuality, and alignment with company values and goals.
Qualifications- High school diploma required; associate or bachelor's degree preferred
- Experience in a healthcare or customer service setting is an advantage
- Strong communication and interpersonal skills
- Basic understanding of medical billing, insurance processes, and HIPAA regulations
- Ability to handle confidential information with integrity and discretion
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Familiarity with healthcare systems or contact center software is a plus
- Work in a supportive and collaborative environment
- Make a meaningful impact on patients’ healthcare journeys
- Gain valuable experience in the healthcare industry
This offer from "Harris Global Business Services (GBS)" has been enriched by Jobgether.com and got a 72% flex score.