Manila - Support Engineer

Job Description

Currently on-the-hunt for a new & exciting opportunity IT Managers is looking for a driven Delivery Manager to join our team! We're looking for someone to fulfill the following responsibilities:

• Provide technical support and issue resolution for applications developed with Java 11 and PostgreSQL.
• Troubleshoot, diagnose, and resolve incidents following ITIL best practices.
• Collaborate with development and product teams to escalate and resolve complex technical problems.
• Maintain detailed documentation for reported issues, solutions, and system updates.
• Assist in implementing and supporting banking solutions, ensuring system stability and performance.

For qualified candidates, we're looking for someone who has:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 23 years of proven experience in a support engineering or similar technical role.
• Strong proficiency in Java 11 and PostgreSQL technologies.
• ITIL certification (preferred) or demonstrated knowledge of ITIL practices.
• Experience working with banking software or financial technology solutions is an advantage.

What's in it for you We offer:

• Hybrid work set-up | Location: Makati City
• Government-mandated benefits
• Salary: 55,000.00 to 60,000.00/month

So if you are passionate for this role, kindly send your application and we'll align your skills for this role.

Looking forward to discuss this new opportunity with you!