Recruitment Executive

WHR Global Consulting is hiring a Full time Recruitment Executive role in Taguig, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Afternoon, Morning
• Tuesday: Afternoon, Morning
• Wednesday: Afternoon, Morning
• Thursday: Afternoon, Morning
• Friday: Afternoon, Morning
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱60,000 per month

Recruitment Supervisor (US RPO)

Work Arrangement: 100% On-site

Schedule: Monday to Friday, 11:00 PM – 8:00 AM PHT (may adjust based on DST or business needs)

Salary: Php 34,000 to Php 76,000

This role also serves as the key point of contact for local operational updates, process improvements, and coordination with the US-based team.

Key Responsibilities:

Team Leadership & Management:

• Supervise, mentor, and coach a team of Career Support Associates
• Set daily and weekly performance targets, ensuring consistent achievement of KPIs
• Conduct regular performance reviews and 1:1 coaching sessions
• Drive team morale, productivity, and accountability
• Manage team schedules and ensure adequate coverage

Operational Support:

• Oversee daily operations related to job seeker and employer engagement
• Step in to drive recruitment efforts when needed to meet hiring goals
• Monitor team metrics and provide insights and recommendations for improvement
• Identify process gaps and propose scalable solutions in partnership with local teams
• Provide escalation support for complex or sensitive job seeker/employer concerns

Job Seeker & Employer Engagement:

• Guide the team in reviewing candidate profiles and matching them with suitable job opportunities
• Support initiatives to improve candidate readiness (e.g., resume reviews, interview coaching)
• Coordinate high-volume interview scheduling and candidate pipelines
• Build and maintain strong relationships with employers and job seekers

Qualifications:

• Minimum of 3 years’ experience in a contact center or recruitment operations environment, with at least 1 year in a team lead or supervisory capacity
• Strong leadership and coaching skills with a proven track record of driving team performance
• Demonstrated ability to manage workflows, priorities, and schedules effectively
• Excellent spoken and written English communication skills
• Ability to work US night shift hours
• Proficient in using multiple tools and systems to manage job matching processes
• Comfortable making multiple outbound calls for job coordination purposes

Preferred Qualifications:

• Experience in a US-based RPO or volume hiring environment
• Familiarity with recruitment CRM or ATS tools
• Experience in scaling teams or contributing to startup operations
• Passion for coaching and enabling career growth
• Strong background in customer support or sales, with a track record of achieving KPIs
• Experience managing high-performing teams (10+ members) in fast-paced environments
• Proven ability to influence outcomes through persuasion, sales, and problem-solving

Candidates with attached CV and relevant experience will be considered for a phone interview.