Desktop Engineer (Trades & Asset Management) - Onsite (Makati) - Dayshift

apartmentEPS Consultants Pte Ltd placeMakati calendar_month 

Job Description

Job Summary:

They act as the front-line and escalation point for technical issues, ensuring end-users remain productive by minimizing IT downtime and seamlessly resolving workstation or network connectivity problems.

Required skills and qualifications
  • Bachelor's degree in computer science, information technology or a related discipline
  • Prior experience working as a desktop support engineer, support technician or in a similar role
  • Experience in a Trading or Corporate & Investment Banking (CIB) or Asset Management experience environment.
  • Up-to-date knowledge of computer systems, be it hardware, software or networks
  • Outstanding problem-solving skills with the ability to communicate to end users and the stakeholders of the company

Preferred skills but not mandatory:

  • Experience in installing, monitoring and maintaining hardware/software within computer systems
  • Prior knowledge in cloud computation, scripting languages, and IT projects
  • Exposure to customer service
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