BESPOKE TAILORING SALES CONSULTANT

As a Bespoke Tailoring Sales Consultant, you will provide personalized styling advice, deliver exceptional service, and ensure that customers receive a truly bespoke and tailored experience.

Customer Service & Consultations:

• Provide personalized, one-on-one consultations to customers regarding tailoring, style preferences, and alterations.
• Assess customer needs to offer expert advice on style, fabric, fit, and design options.
• Deliver a premium customer experience by offering tailored solutions that align with customers’ personal style and requirements.

Tailoring & Alterations:

• Guide clients through the measurement process, ensuring accurate and precise measurements are taken.
• Advise on appropriate alterations for garments to enhance fit, comfort, and style.
• Collaborate with the tailoring team to ensure all alterations and customizations meet the highest standards of craftsmanship.

Sales & Product Knowledge:

• Utilize in-depth knowledge of fabrics, styles, and current trends to recommend clothing items and combinations tailored to customers' needs.
• Meet and exceed individual and team sales targets by offering exceptional service and generating repeat business.
• Educate customers on fabric types, garment construction, and the benefits of bespoke tailoring.

Customer Relationship Building:

• Build and maintain long-term relationships with customers, ensuring their loyalty and satisfaction.
• Follow up with clients post-purchase to ensure the final product meets their expectations and to offer additional styling advice or alterations.

Operational Support:

• Ensure the fitting room and retail space are organized and maintained to a high standard.
• Assist with stock management and ensure the availability of key product lines.
• Stay up-to-date with product knowledge, industry trends, and company offerings.

Requirements:

• Proven experience in a luxury retail environment, preferably in bespoke tailoring, fashion styling, or alterations.
• Strong understanding of fabric types, garment construction, and tailoring processes.
• Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
• Ability to take accurate measurements and advise customers on proper fit and alterations.
• Strong sales skills with a proven ability to meet and exceed targets.
• Attention to detail and a keen eye for style and fashion trends.
• Ability to work in a fast-paced, customer-focused environment.

Desired Qualifications:

• Previous experience as a Bespoke Tailoring Consultant or in a related field is highly desirable.
• Knowledge of garment alterations and tailoring techniques.
• A passion for fashion and high-end luxury products.