Customer Service/Support - Technician I – Monitoring Service

apartmentNityo Infotech placeQuezon City scheduleFull-time calendar_month 
Nityo infotech Services Philippines is currently looking for 26 HEADCOUNTS of: Customer Service/Support - Technician I – Monitoring Service (HVACR) | Open for Fresh Graduates
  • Location: SM Cyberwest, Quezon City
  • Setup: Hybrid
  • 3x onsite per week
  • Equipment Provided
  • Schedule: Shifting Quarterly (Weekends off not guaranteed)
  • Salary: ₱24,000 + Competitive Benefits

Qualifications:

  • Must have good communication skills
  • Graduate of any 4-year degree
  • Fresh graduates and Associates graduates welcome
  • Customer service background is a plus
  • Experience in offshore service operations is an advantage
  • Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)

Responsibilities:

  • Diagnose HVACR/refrigeration alarms based on SLA
  • Contact customers via phone/email with accurate documentation
  • Analyze alarm history and graphs for sound decision-making
  • Update and confirm completed work orders
  • Handle inbound/transferred calls as needed
  • Process: Must be open for 1 online interview and 1 face to face interview
apartmentNityo InfotechplaceQuezon City
Job Description URGENT HIRING: Customer Service- Technical I Monitoring Service  •  Location: Quezon City  •  Work setup: Hybrid, Shifting schedule (Weekend off not guaranteed) QUALIFICATIONS: Graduate of any 4 years course Associate graduate or fresh...
placeManila, 10 km from Quezon City
Job Description Posted on 6 June 2025 We are seeking a highly motivated and customer-focused Chinese Speaking Customer Service Assistant to join our team. The successful candidate will provide exceptional customer service to our Chinese-speaking...
apartment**********placeQuezon City
Job Description Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative-Nightshift working onsite in Novaliches, you'll be a part of bringing humanity to business...