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CPT-9456 Assistant Community Manager (ACM) Virtual Assistant at 20four7VA

apartment20four7VA placePhilippines calendar_month 

This a Full Remote job, the offer is available from: Philippines, Mexico

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application.

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CPT-9456 Assistant Community Manager (ACM) Virtual Assistant

SERVICE: Business Support
EXPERIENCE LEVEL: Intermediate Junior - Advanced
HOURS/WEEK: 40 hours
SHIFT TIME ZONE: Eastern Standard Timezone
SHIFT HOURS: 8 AM - 5 PM EST (40 hours)
SHIFT DAYS: Monday - Friday
GENDER PREFERENCE: None
ACCENT PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
REGION PREFERENCES: Philippines and Mexico only (due to client's remote database restrictions)

Number of VA's: 1

Tasks
  • Collect and process ARC requests where applicable
  • Produce work orders/service requests subject to policy
  • Coordinate access for service providers as required to complete service requests
  • Send invoices to Accounts Payable
  • Track and manage unit leases and unit insurance
  • Process move in/move out applications
  • Schedule move in/move out
  • Process owner verification forms daily
  • Monitor and process clubhouse reservations
  • Schedule and coordinate clubhouse access and inspections
  • Assist with special projects as requested by the Regional Vice President, Regional Director or Community Manager
  • Draft, proof and send communications to the boards and communities, including Issue Eblasts through software
  • Assist managers in preparations for Board meetings and Annual Meetings
  • Track and organize meeting proxies and ballots
  • Schedule and set-up conference room meetings
  • Maintain community contacts for Associations
  • Build and maintain productive relationships with other departments within the company
  • Vantaca – enter and respond to Action Items assigned to ACM role
  • Vantaca – post documents and maintain information in Vantaca (owner contact, Additional Info, etc.)

Monitor and respond to email correspondence for personal and regional inboxes

Qualifications
  • Is professional and courteous
  • Has strong organizational skills and attention to detail
  • Has strong administrative skills
  • Able to prioritize tasks and follow through
  • Has the ability to troubleshoot problems
  • Is a team player
  • Is proficient using all business-related software programs and hardware equipment
  • Has the ability to learn new software platforms
  • Can accurately perform tasks involving data entry
  • Has the ability to negotiate and mediate
  • Has the ability to read and understand association governing documents
  • Has excellent customer service skills
  • Has excellent oral and written communication skills
Application/ Software Required Knowledge
  • Inhouse software called: VANTACA (client to train); web-based
  • MS Office – mandatory Outlook, Teams
  • MS Forms - preferred (and will be used)

Client Business/Industry:

  • Property Management
  • Common Property (Home Owners Association Management)

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

  • Competitive rates
  • Weekly payments
  • Annual rate increase (based on performance)
  • Paid time off
  • Paid holidays
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance from managers and mentors
  • Clear schedules and guidelines
  • A vibrant community always ready to support you
  • And more!

This offer from "20four7VA" has been enriched by Jobgether.com and got a 75% flex score.

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