Customer Service Representative | Maxicare Clark

Customer Care Representative

You’ll be our patients’ first point of contact—providing compassionate service, managing schedules, verifying insurance, and supporting doctors during check-ups. If you’re detail-oriented, thrive in a fast-paced healthcare setting, and love helping others, this role is for you.

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

• Graduate of any medical-allied course (BS Nursing preferred)
• Basic First Aid certification is an advantage
• Experience in clinic operations is preferred
• Strong communication and customer service skills
• Computer literate, detail-oriented, and able to multitask
• Willing to work on rotational shifts (5 days a week, with varying rest days)

Note: If you have already submitted previously, there is no need to reapply.

Join us and be part of a team that makes a difference in everyday healthcare.