Mortgage Loan Processor (US Market — Back Office Support)

apartmentAgile Tech Ops Inc. placeMakati scheduleFull-time calendar_month 
Position: Mortgage Loan Processor (US Market — Back Office Support)
Job Type: Full-Time, Hybrid (3x Onsite 2x WFH)
Location: Makati, Philippines (Hybrid)

Work Hours: US hours

About the Company:

Agile Tech Ops is a fast-growing startup committed to creating cutting-edge software solutions that fuel our expansion. We're not just maintaining business-critical systems, we're building the future and collaborating with leading US companies to make a global impact.

Why Us?
  • Exciting Challenges: Tackle projects that drive growth and shape success.
  • Continuous Learning: Embrace a culture of lifelong learning with ample opportunities for professional development.
  • Startup Spirit

Position Summary:

The Mortgage Loan Processor will support U.S. mortgage transactions by handling document review, data entry, verifications, and coordination with the U.S. processing teams. This role is non-licensed and does not involve direct contact with borrowers or loan origination.

Key Responsibilities:

  • Review and verify mortgage loan documents for accuracy and completeness
  • Input and maintain accurate borrower information in Loan Origination Systems (LOS)
  • Conduct income, employment, asset, and credit verifications based on client
  • requirements
  • Order and track third-party services (e.g. appraisals, title reports, insurance, payoffs)
  • Review appraisal, title, and closing documents for compliance checklists
  • Identify missing documents or discrepancies and escalate as needed
  • Coordinate with U.S.-based processing and underwriting teams
  • Maintain confidentiality and protect sensitive borrower data at all times

Qualifications:

  • 3-5 years Prior experience in mortgage processing, financial services, or BPO back-office support
  • Strong attention to detail, accuracy, and organizational skills
  • Excellent written and verbal English communication
  • Familiarity with U.S. mortgage processes, forms, or Loan Origination Systems
  • Proficient in MS Office, Google Workspace, and CRM systems
  • Ability to learn U.S. compliance requirements
  • High level of integrity and confidentiality

Salary: Competitive

Ready to embark on a journey of growth and innovation? Send your resume to [email protected] to get your application started!

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • Pay raise
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Performance bonus
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