HR Coordinator

Key Responsibilities:

1. Coordinate and maintain positive relationships with assigned clients.
2. Respond to client inquiries, concerns, and service requests in a timely manner.
3. Monitor client accounts and ensure all requirements are properly addressed.
4. Collaborate with internal teams to facilitate client requests and operational needs.
5. Prepare and maintain client records, reports, and documentation.
6. Schedule meetings, store visits, and client engagements as required.
7. Support account management initiatives to improve client satisfaction and retention.
8. Ensure compliance with company policies and client agreements.
9. Manage employee concerns and labor relations matters
10. Perform administrative tasks and documentation
11. Process and monitor DTR (Daily Time Record)

Qualifications:

• Bachelor's degree in Pyschology, Human Resources, or other related field.
• At least 1 year of experience in customer service, account management, client relations, or administrative support.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented and customer-focused.
• Willing to work Monday-Saturday