Customer Service Representative

OfficePartners360 (OP360) is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Evening
• Tuesday: Evening
• Wednesday: Evening
• Thursday: Evening
• Friday: Evening
• 1 year of relevant work experience required for this role
• Expected salary: ₱28,000 per month

Job Description

We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.

Responsibilities:

• Handle inbound and outbound calls related to sales tax inquiries and issues
• Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance
• Support clients with document submissions and data validation
• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting

Qualifications:

• Bachelor's degree in Business, Accounting, or a related field
• At least 6 months of accounting/financial experience, particularly in the BPO, and preferably has worked with taxation and bookkeeping (Quickbooks, Zero, Xerox, etc.)
• Strong verbal and written communication and customer service skills
• Detail-oriented with strong analytical and problem-solving abilities
• Must have a stable internet connection and a conducive WFH setup

Salary:

₱28,000.00 Monthly Earning Potential