Customer Service Representative
Fair Trade Outsourcing Iloilo Full-time
Fair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Evening
- Tuesday: Evening
- Wednesday: Evening
- Thursday: Evening
- Friday: Evening
Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the United
States. Specific Duties and Responsibilities The following are the specific duties and responsibilities of the Customer Service Representative- Back-order Inquiries
- Billing Questions and Issue
- Cancellation of orders
- Referring to the manufacturer
- Following up on orders or concerns
- Product Inquiries
- Return and exchange questions and processes
- Return requests for faulty products or size issues
- Refunds for items
- Correcting Shipping errors
- Offering Substitutes for items that are out of stock.
- Basic Tech Support for items
- Tracking inquiry
- Warranty request/claim
- Wholesale Inquiries
- Sales
- Payment processing
- Minimum 1 yr Customer experience
- Prior knowledge of Retail Ops or similar order processing system a plus
- Ability to learn quickly
- Positive attitude
- Desire to help customers
- Strong written skills
- Quick learner who can pay attention to detail
- Ability to work well in a team
- Preferably with prior data entry or CSR experienced
Fair Trade OutsourcingIloilo
Fair Trade Outsourcing is hiring a Casual/Temporary Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.
Job summary:
• Looking for candidates available to work:
• Monday: Evening...
TTEC Customer Care Management Philippines IncBacolod, 42 km from Iloilo
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business.
#experienceTTEC...
TDCXIloilo
researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal...