[ref. l32241024] Assistant vice-president

Job Description

Posted on 28 July 2025

• Own the assigned business portfolio from service delivery, people management, financial metrics and supporting larger business unit goals.
• Help develop the capability for the business unit as well as act as the point of contact for RFP submissions.
• Work with the Business Development Teams or Strategic Deal Team to build customized solutions for new client engagements for Philippines Geo. This will entail creating compelling value proposition for the clients, developing migration and implementation solution, providing inputs to effectively price service provision.
• Bring innovation, thought leadership to the business unit by developing new and improved frameworks that will enable improved service delivery with enhanced industry knowledge for the team. This will entail assessment of new technologies that can be deployed in respective business functions, rethinking existing approaches to typical issues, understanding challenges and learning across different engagements and subsequently incorporating these in practices.
• Respond to RFPs by creating a customized solution that addresses client’s business needs. This will include creating end state design, FTE sizing and deployment, shift planning, migration and implementation plans, utilizing various optimization measures that make EXL’s bid competitive and aligns with clients’ business needs. This also includes providing pricing related inputs to the pricing team, and exploring means to make the price more attractive to the client.
• Manage internal metrics to meet revenue and margins goals.

• Minimum of 5 years experience as Assistant Vice President/Director or higher.
• Should have project management, Request for Proposal (RFP) support & operations experience. Experience in domain, preferred.
• Management experience in a medium to large size engagement, Deep knowledge of the Financial, Transport & Logistics and Finance Services business in various industry domains.
• Stellar communication skills are essential – the role requires articulating out responses in a manner that makes the overall proposal compelling.
• Ability to see the big picture in creating an innovative response. The role requires ability to clearly understand client needs and finding solutions that help the client.
• The role requires a good understanding of the BPO industry from a cross-functional perspective, especially operations, financials, and migrations. In addition, a good understanding of pricing and technology is required.
• Great working knowledge MS Word - ability to create documents, presentations, excel based deployment models, solution presentations and workflow charts in Visio.
• Post graduate studies (preferred), business management

Work location

PASAY CITY, NCR, FOURTH DISTRICT

Remarks

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