Insurance Broker Accounts Assistant - ref. l15209303

Job Description

The Opportunity

Our partner is a family-owned general insurance brokerage based in Southern Sydney, Australia proudly servicing clients across construction, trades, and small-to-medium businesses. Known for their personalized approach and deep industry expertise, our client continues to grow and is now seeking a dedicated and detail-oriented Insurance Broker Assistant to support their onshore team in delivering exceptional service to Australian clients.

Apply today and be part of a growing business that values expertise and integrity!

This position is full time onsite during probation period and based in BGC, Manila - work hours are 6am to 3pm Manila time, before transitioning to a hybrid working arrangement.

• Process manual invoices, renewal documentation, and certificates of currency across various insurance classes.
• Coordinate the preparation of schedules, uninsured risk summaries, and obtain claims histories from insurers.
• Maintain client records, track and follow up on outstanding documentation, and manage debtor processes.
• Upload documentation accurately into internal systems and respond to requests from the onshore team.
• Review policy documentation and assist with general and ad hoc broker support tasks as needed.

• Minimum 2 – 4 years' experience in general insurance broking, with strong back-office knowledge especially supporting the Australian clients will be an added advantage.
• MUST have an experience using Insight broking system.
• MUST have insurance broking background at least for 2 years.
• Familiarity with document management systems such as OfficeTech or Organise IT is highly regarded.
• Excellent English communication skills, both written and verbal.
• Strong attention to detail, administrative skills, and ability to manage multiple priorities efficiently.
• ASW Offers
• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

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