Call center agent
Iloilo
Job Description
Posted on 20 August 2025
This role is for our retail account and will tentatively start at the beginning of October for the winter season in the US.
JOB PURPOSECustomer Service Representative handles customers’ subscription concerns through email and tickets.
SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative.
- Billing Questions and Issues
- Cancellation of orders
- Following up on orders or concerns
- Product Inquiries
- Return and exchange questions and processes
- Return requests for faulty products or size issues
- Refunds for items
- Correcting Shipping errors
- Tracking inquiry
Qualifications/Requirements
REQUIREMENTS- Desire to help customers
- Strong written skills
- Quick learner who can pay attention to detail
- Ability to work well in a team
- Preferably with prior data entry or CSR experienced
- EP Level Jr - this should focus on the agents writing skills more so than verbal as this is a non-voice account
Work location
ILOILO CITY (CAPITAL), ILOILO
Remarks
This role is for our retail account and will tentatively start at the beginning of October until February of 2026, during winter season in the US.
Apply now
Iloilo
Neksjob Iloilo is hiring a Full time Call Center Agent role in Mandurriao, Western Visayas. Apply now to be part of our team.
Job summary:
• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary...
Bacolod, 42 km from Iloilo
Job Description
Posted on 3 September 2025
Join our Transcom Family as a Customer Support Representative(CSR)/Technical Support Representative(TSR)
The main task is to offer a full range of customer & technical support to assigned Employer...
Iloilo
and improve conversion rates.
A BIT ABOUT YOU
• High school diploma required; higher education is a plus.
• 1–2 years’ experience in a customer-facing role, preferably in a call center.
• Strong communication and interpersonal skills.
• Proficiency in basic...