Technical Integration Lead

Job Description

Roles and Responsibilities:

• Integration Strategy Development
• Strategic Planning: Develop and maintain a strategic plan for integrating healthcare SaaS products with the customer organization's existing IT infrastructure.
• Roadmap Creation: Create detailed integration roadmaps that align with business goals and technological advancements between customers and product.
• System Design and Architecture
• Solution Design: Design scalable and robust integration solutions that facilitate seamless communication between SaaS product and the customer organization's existing IT infrastructure.
• Architecture Frameworks: Develop integration architecture frameworks, ensuring they meet business requirements and technical constraints.
• Technology and Tools Selection
• Evaluation: Evaluate and select appropriate integration platforms and tools, such as iPaaS (Integration Platform as a Service) solutions like MuleSoft, Dell Boomi, or Microsoft Azure Logic Apps.
• Proof of Concept: Conduct proofs of concept to validate the chosen technologies and their compatibility with existing systems.
• Implementation and Development
• Development Oversight: Oversee the development and implementation of integration solutions, ensuring best practices are followed.
• Configuration and Customization: Configure and customize integration product solutions to meet specific customer business needs and technical requirements.
• Data Management
• Data Integration: Ensure accurate data synchronization and integration between SaaS product and the customer's existing systems.
• Data Mapping and Transformation: Define and manage data mappings and transformations required for seamless data flow.
• Security and Compliance
• Security Standards: Implement and enforce security standards to protect data during integration processes.
• Compliance: Ensure all integration solutions comply with relevant industry regulations and standards, such as GDPR, HIPAA, or SOC 2.
• Monitoring and Troubleshooting
• Performance Monitoring: Implement monitoring solutions to track the performance and health of integration solutions.
• Issue Resolution: Provide advanced troubleshooting for integration issues, ensuring quick resolution to minimize business impact.
• Documentation and Training
• Technical Documentation: Maintain detailed documentation of integration processes, architectures, and configurations.
• Training and Support: Provide training and support to development teams and end-users on integration solutions and best practices.
• Continuous Improvement
• Industry Trends: Stay updated with the latest trends and advancements in SaaS and integration technologies.
• Process Optimization: Continuously evaluate and improve integration processes for better performance and efficiency.

Knowledge and Experience:

• Bachelor's degree in Information Technology, or related discipline. Advanced degree preferred.
• Minimum 5 years of experience with integration experiences and architecture design.
• Healthcare domain knowledge around claims and benefit administration is preferred.
• Fluent English speaker is a must, prefer can speak Philippines language (Filipino) as well.
• Technical Skills:
• Integration Platforms: Proficiency in iPaaS solutions (e.g., MuleSoft, Dell Boomi, Microsoft Azure Logic Apps).
• APIs: Strong knowledge of RESTful and SOAP APIs, as well as experience in API management and development.
• Data Integration Tools: Experience with data integration and ETL tools (e.g., Informatica, Talend).
• Strong knowledge of enterprise integration technologies including messaging (JMS), events, streaming (Kafka)
• Cloud Exposure: Azure cloud is a must.
• Java, Angular, HTML, UML, BPM, Modelling essential
• Technical knowledge of Spring (Boot, Batch, Data, Testing, Messaging, Event)
• Strong knowledge of DevOps, CI/CD, maven/gradle building process
• Experiences working with containers (Docker, Kubernetes)
• Knowledge of Workflow Engine (Camunda) and Rule Engine (Drools)
• Strong knowledge of SQL/NoSQL Database (e.g., Cosmos, PostgreSQL), hibernate
• Familiar with claims and benefit data structure and related industry standard, HL7 FHIR data standard is preferred.
• Analytical Skills
• Problem-Solving: Strong analytical and problem-solving skills to address complex integration challenges.
• Data Analysis: Ability to analyze data flows and transformations to ensure accurate and efficient integration.
• Security Knowledge
• Security Protocols: Understanding of security protocols and best practices for data protection during integration.
• Compliance Standards: Knowledge of industry-specific compliance requirements and standards.
• Communication Skills
• Collaboration: Excellent communication skills to work effectively with cross-functional teams and stakeholders.
• Documentation: Ability to create clear and comprehensive technical documentation.
• Project Management
• Project Planning: Strong project management skills to plan, execute, and oversee integration projects.
• Time Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Continuous Learning
• Adaptability: Willingness to continuously learn and adapt to new technologies and methodologies.
• Innovation: Proactively seek innovative solutions to improve integration processes and outcomes.
• Business Acumen
• Understanding Business Needs: Ability to understand business processes and how integration solutions can enhance them.
• Strategic Thinking: Strategic mindset to align integration solutions with overall business goals.