Sales Support (Freight Forwarding/Logistics)
Offshore Business Processing Mandaluyong Full-time
What We’re Looking For
- Minimum 1 year of Customer Service or Sales Support experience in Freight Forwarding, Logistics, or Shipping
- High attention to detail and accuracy
- Excellent English communication skills (written & verbal)
- Ability to handle repetitive tasks with patience and efficiency
- Tech-savvy with fast learning ability for new systems
- Positive attitude and professionalism in tough situations
- Willing to work on-site in Ortigas or Cubao
- Can start ASAP and open to morning & weekend schedules
- Answer phone calls and respond to emails from clients
- Create potential clients in Client Intelligence and build database based on information provided
- Draft quotes; follow-up feedback on proposals generated
- Confirming bookings via email
- Review and check all order requests before processing (Order Management)
- Services existing and new customers for their sent order/s or concerns
- Ensures all order requests are processed accurately
- Establish, develop, and maintain positive business and customer relationships
- Following-up on required documents with the clients
- Coordinate sales effort with team members and other departments
- Any other tasks that may be assigned by the client/Team Leader
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