IT Support Analyst (Mandarin)
Digiplus Interactive Corp. Quezon City Full-time
We are looking for a Bilingual IT Support to join our team at Digiplus Interactive Corporation! If you excel at Level 1 technical troubleshooting and can bridge the gap between complex systems and business stakeholders in both English and Mandarin, we want to hear from you.
The Role: Provide Support for IT infrastructure and internal systems.
Manage stakeholder expectations and provide clear technical updates.Resolve tickets efficiently while maintaining high service standards (SOPs).
Communicate technical solutions fluently in Mandarin and English.
What We’re Looking For: 0–2 years of experience in IT Helpdesk or Technical Support.
Professional fluency in Mandarin (written and verbal).Foundational knowledge of IT Infrastructure (Windows/Mac/Networking).
Strong communication skills and a proactive approach to problem-solving.
Gladex Travel And Tours CorpQuezon City
Qualifications
• At least 2–4 years experience in Technical Support / IT Support
• At least 1 year experience in a leadership or supervisory role
• Strong understanding of:
• APIs and system integrations
• CRM / ticketing tools (ClickUp, Zendesk, etc...
MercorManila, 10 km from Quezon City
Position: IT & Back Office Expert
Type: Contract
Compensation: $35–$75/hour
Location: Remote
Role Responsibilities
• Design realistic, end-to-end support workflows for IT and back-office operations.
• Grade agent performance in handling complex scenarios...
Digiplus Interactive Corp.Manila, 10 km from Quezon City
We are looking for a Bilingual IT Support to join our team at Digiplus Interactive Corporation! If you excel at Level 1 technical troubleshooting and can bridge the gap between complex systems and business stakeholders in both English and Mandarin...