CSR | Documentation Specialist (100% Non-Voice) - Manila

Document Specialist - Join our Team!

iOPEX Technologies Philippines Inc. is seeking a detail-oriented Document Specialist to support our team. You'll ensure healthcare professionals have the necessary documents for our platform. No prior experience needed, full training provided!

• Creating healthcare professional profiles for our platform.
• Validating core documents (nursing license, driver’s license, etc.) accurately when sent in from the healthcare professional and entering expiration dates into the platform.
• Using website verification systems to validate the information and collect background check results.
• Knowledgeable in state requirements to be sure healthcare professionals have the correct and complete documents necessary to start picking up the shifts.
• Reaching out to healthcare professionals to collect any extra documents that are needed outside of our “core requirements” and following up to be sure that it is collected and updated in a timely manner.
• Communicating with our Onboarding and Customer Success team on the progress of healthcare professional profiles/documents promptly and answering any questions the team may have.
• Reaching out to healthcare professionals when documents get expired and following up until submitted so they remain on active status.

• At least Senior High School graduate
• Ability to work independently
• Detail-oriented
• Dependable on completing tasks on time
• Excellent written and verbal communication skills
• Sense of urgency

Location: BGC, Taguig, Philippines

Apply now and start your exciting career with iOPEX!

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