Sales Operation Assistant (ENG)

This a Full Remote job, the offer is available from: Philippines

[Kindly submit your updated English resume]

This is a fully remote role requiring strong communication skills, organizational ability, and tech-savviness.

• Manage and maintain sales pipelines using FreshDesk and other CRM platforms as needed
• Assist in onboarding new leads, qualifying prospects, and routing leads appropriately
• Generate, track, and analyze sales reports, KPIs, and dashboards
• Support sales representatives by coordinating calendars, setting follow-ups, and managing task lists
• Provide daily, weekly, and monthly reports on sales and marketing performance and funnel health
• Maintain data hygiene within the CRM to ensure accurate records and reporting
• Collaborate with marketing and client success teams to ensure seamless customer
• journeys
• Help identify process inefficiencies and propose improvements for smoother operations
• Provide general administrative support to the sales leadership team as needed

• Proven experience as a Sales Assistant, Sales Operations Specialist, or Virtual Assistant supporting sales teams
• Hands-on experience with FreshDesk CRM (or similar tools like HubSpot, Salesforce, Zoho)
• Strong background in pipeline management and sales reporting (Excel, Google Sheets, or BI tools)
• Excellent written and verbal communication skills in English
• Tech-savvy with the ability to quickly adapt to new tools and systems
• Highly organized, self-motivated, and able to work independently in a remote setting
• Comfortable handling sensitive information with discretion and professionalism
• Familiarity with SaaS, legal, or healthcare industries is a plus
• Willingness to work in US time zones (PST, EST, CST)
• High school diploma or equivalent

• Experience with tools likeFreshDesk, HubSpot, Slack, Monday.com, Zoom, Google Workspace
• Knowledge of SaaS business sales funnels, lead generation strategies, and customer lifecycle
• Great understanding of marketing automation platforms and email campaign tracking

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

• Permanent remote work setup
• Competitive starting rate paid in USD
• Performance Incentives
• Paid US holidays
• Paid Vacation and Sick Leaves

This offer from "Berry Virtual" has been enriched by Jobgether.com and got a 72% flex score.