HR Officer

HR OFFICER

Area of Assignment: Capitol Main Office

Job Summary

You will be responsible for supporting a wide range of human resources functions across the organization. Serving as a key support to the HR Manager, the HR Officer acts as a vital link between management and employees, contributing to a productive, respectful, and legally compliant work environment.

Responsibilities:

1. Supports all HR functions, including recruitment, employee relations, training and development, performance management, and policy implementation.
2. Ensure accurate and timely administration of payroll, benefits, and government-mandated contributions.
3. Supports the HR Manager in the development and implementation of HR strategies aligned with company objectives and best practices.
4. Ensures compliance with labor laws, health and safety standards, and internal policies.
5. Assists the HR Manager in the development, implementation, and monitoring of employee engagement and retention initiatives:

• Conducting or assisting with employee surveys and feedback collection

• Tracking and reporting on employee turnover, exit interview data, and retention trends
• Assisting in developing communication materials related to engagement and retention programs
• Providing administrative support for programs such as mentorship, rewards, or career development
• Collaborating with managers and employees to promote a positive workplace culture

1. Maintains close coordination with Department Heads for workforce planning, staffing needs, and performance evaluations.
2. Facilitates interdepartmental communication to align HR practices with operational goals.
3. Acts as liaison between top management and employees for HR-related matters.

Qualifications:

1. Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
2. Minimum of 7 years progressive experience in HR
3. Experience in executive-level administrative support is a strong advantage.
4. Strong knowledge of local labor laws and HR best practices.
5. Excellent written and verbal communication skills.
6. High attention to detail, discretion, and integrity.
7. Proficiency in MS Office and HRIS systems.

Working Conditions:

• Office-based role with a standard schedule of Monday to Friday.
• Occasional field work or travel to other branches may be required.

About Shamrock

With more than 70 years of excellent baking experience, Shamrock has become one of Cebu’s living icons in homegrown goodness. And to this day, Shamrock continues to earn its place in the taste buds of both local and foreign visitors who all delight in shamrock’s famous “Otap” and other baked specialties.

• Be part of a trusted and growing company.
• Unlock exciting career opportunities.
• Enjoy a supportive and dynamic work environment!

Passionate about people and driven by service? Join Shamrock’s HR team and help shape a great employee experience. Apply today!