Sales Coordinator

The role ensures that customer transactions are processed accurately and promptly, contributing to excellent customer service and the achievement of the company's sales objectives.

• Provide administrative support to the Sales Team in processing customer orders and sales transactions.
• Prepare and process quotations, Sales Orders (SO), Delivery Receipts (DR), and other sales-related documents.
• Coordinate with the Accounting Department for payment verification and confirmation before order processing.
• Coordinate with the Warehouse and Logistics teams to ensure timely preparation, release, and delivery of customer orders.
• Monitor order status from confirmation through delivery and keep customers and the Sales Team updated.
• Maintain accurate customer records, sales transactions, and documentation in the company's database and filing system.
• Assist in preparing sales reports, forecasts, and other management reports.
• Monitor inventory availability and coordinate with the Warehouse regarding stock levels to support customer requirements.
• Follow up with customers regarding order confirmations, deliveries, and after-sales concerns.
• Handle customer inquiries and route concerns to the appropriate department for resolution.
• Assist in scheduling client meetings, product presentations, and sales activities.
• Ensure compliance with company policies, sales procedures, and documentation standards.
• Perform other duties and responsibilities assigned by Management.

• Bachelor's Degree in Business Administration, Marketing, Management, Entrepreneurship, or any related field.
• At least 1–2 years of experience in sales coordination, sales administration, customer service, or a related field.
• Experience in order processing, documentation, is an advantage.
• Fresh graduates with relevant internship or administrative experience are encouraged to apply.
• Excellent communication and interpersonal skills.
• Strong organizational and administrative skills with keen attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
• Experience with sales management systems is an advantage.
• Strong problem-solving and coordination skills.