Front Office

apartmentAtplay Hotels Inc. placeCebu calendar_month6/23/26

ATPLAY HOTELS INC.

WE ARE IN URGENT NEED OF:

FRONT OFFICE

JOB SUMMARY:

We are urgently hiring a Front Office – Reservations Staff for our resort in Bantayan, Cebu. The position is responsible for managing reservations through direct bookings, OTAs, and STAAH, ensuring accurate booking records, room availability, and rate updates across all platforms.

The role also handles guest reservation inquiries, confirmations, modifications, and cancellations while coordinating with other departments to ensure a smooth guest experience. The ideal candidate is organized, detail-oriented, customer-focused, and able to work efficiently in a fast-paced hospitality environment.

Qualifications:

Graduate of any 4-year course, preferably in Hospitality Management, Tourism, Business Administration, or a related field.
At least 1 year of experience in Reservations, Front Office, Customer Service, or a related hospitality role.
Familiarity with Online Travel Agencies (OTAs), reservation systems, and STAAH is an advantage.
Strong communication and customer service skills.
Detail-oriented with good organizational and multitasking abilities.
Proficient in MS Office and basic computer applications.
Able to work under pressure and handle multiple reservations efficiently.
Willing to work on shifting schedules, weekends, and holidays.
Reliable, professional, and committed to delivering excellent guest service.

Employee Perks & Benefits:

Free Accommodation
Profit Share upon regularization
Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)

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