Front Office Associate

apartmentTytans Leisure and Resorts Inc placeCebu City scheduleFull-time calendar_month7/22/26

QUALIFICATIONS

Bachelor's Degree in Hotels and Restaurant Management, Tourism, or any equivalent program.
Preferably with previous customer service experience (hospitality or resort experience).
Strong communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Detail-oriented and organized with excellent time management skills.
Flexible availability, including evenings, weekends, and holidays.

PRIMARY RESPONSIBILITIES

Handle guest inquiries, reservations, and special requests promptly and courteously.
Manage front desk operations, including phone calls, emails, and administrative tasks.
Process payments, update guest accounts, and ensure billing accuracy.
Address and resolve any guest concerns or issues in a professional manner

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