HR Business Partner/HR Generalist | Night Shift | NCR - Quezon City

Transform HR Expertise in Global Outsourcing

Redefine what's possible in an environment that fosters harmony, sustainability, and professional success. Be part of something bigger-your journey starts here!

Job Description

As a HR Business Partner/HR Generalist, you will align Emapta's and clients' business strategies with people management practices. Acting as a strategic consultant and partner, you will provide expert guidance to management, clients, and employees, driving the successful execution of People & Culture plans while delivering day-to-day leadership and HR solutions.

Job Overview

Work Arrangement: Onsite, NCR

• Competitive Package
• Fixed weekends off
• Night differential pay to maximize your earnings
• HMO coverage upon regularization with free dependent
• Prime office location (Easy access to MRT stations, restaurants, and banks)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• Bachelor's degree or at least 3 years of Employee Relations and People Business Partnering experience in the BPO or Shared Services industry.
• Strong knowledge of labor laws, DOLE compliance, end-to-end case management, policy development, employee discipline, performance management, talent development, and strategic business partnering.
• Strong ability to lead and implement organizational change processes in complex work environments.
• Hands-on experience in leading and executing account- or program-specific projects.
• Excellent written and verbal communication skills, with the ability to multi-task, take initiative, and work independently with minimal supervision.
• Strong attention to detail, accuracy, and adaptability in a fast-paced, evolving workplace.
• Demonstrates a growth-oriented approach, challenges the status quo, and thrives in dynamic environments.
• Exceptional ability to build strong client relationships, collaborate effectively, and provide outstanding customer service.
• Displays high ethical standards, integrity, responsibility, and accountability.
• Willing to report on-site in Pampanga.
• Open to working night shift hours.

Your Daily Tasks

• Build strong, trusted relationships with stakeholders by being responsive, prompt, and collaborative.
• Provide HR policy guidance, interpretation, and consult with management as needed.
• Analyze HR trends and metrics to develop sound solutions, programs, and policies.
• Advise on business unit structures, workforce planning, and succession planning.
• Assess and anticipate HR-related needs of clients and employees.

• Address employee concerns promptly with appropriate feedback and resolution.
• Foster positive work relationships, morale, productivity, and retention.
• Initiate and drive employee engagement activities, rewards, and recognition.
• Conduct regular employee touchpoints (1-on-1s, small group meetings, FGDs) and provide reports with insights and action items.
• Conduct exit interviews and submit reports to the Immediate Superior and Business Unit Head.

• Facilitate probationary and annual performance reviews.
• Oversee employee movements, including status changes, promotions, merit increases, and salary reviews.
• Provide performance management guidance through coaching, counseling, and Performance Improvement Plans (PIP).

• Facilitate career development discussions with employees.
• Identify and develop future leaders through training initiatives.
• Determine and address business unit and individual training needs in collaboration with L&D.
• Monitor and evaluate training program success, ensuring objectives are met.

• Ensure compliance with labor laws, minimizing legal risks.
• Consult HR Leaders on disciplinary actions and enforce company policies, including the Code of Conduct.
• Conduct learning sessions or roadshows on discipline management.
• Manage and resolve complex disciplinary issues through thorough investigations.

• Implement, maintain, and inspect workplace health and safety standards.
• Provide safety management, advice, monitoring, and reporting.
• Engage employees in workplace safety programs and training.
• Ensure compliance with government regulations (DOLE, PEZA, BOI, etc.).

• Perform tasks assigned by the Company as required.
• Comply with instructions from authorized Company representatives.
• Carry out administrative and non-administrative duties as assigned.

Welcome to Emapta Philippines!

Apply now and be part of the #EmaptaEra!