Systems Engineer

This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.

Accountabilities:

• Apply basic problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
• Apply basic knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
• Diagnose basic system performance problems.
• Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.
• Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
• All other duties as assigned

Qualifications:

• Bachelor's degree
• Experience in either IT Operations of at least 3 years.
• Experience in supporting Windows Infrastructure.
• Experience in supporting 0365 / M365, specifically SharePoint and Exhange.
• Knowledge of virtual server environments/cloud environment preferred.
• Good oral and written communication skills.
• Knowledge of scripts for automation is an advantage.
• Knowledge of ITIL best practices and framework is an advantage..
• Willing to work in a flexible schedule.