Customer Service Associate (Bytedance) Non-Voice Account
Private Advertiser Manila Full-time
Customer Service Associate
We are looking for customer-focused and detail-oriented individuals to join our team as Chat Support Representatives. If you have experience in customer service and enjoy assisting customers through online communication, this is a great opportunity to grow your career in a dynamic environment.
Basic Qualifications:
- Must be a College Graduate / Associate / Vocational (2-year course) Graduate
- With at least 6 months customer-facing or BPO experience
- Good written and verbal communication skills
- Customer-oriented mindset with strong problem-solving abilities
- Willing to work onsite and on a shifting schedule
Job Responsibilities:
- Respond to customer inquiries through chat and messaging platforms
- Assist customers with concerns, account inquiries, and basic troubleshooting
- Provide accurate, clear, and professional responses
- Ensure a positive customer experience in every interaction
- Document customer concerns and resolutions in the system
- Follow company policies, processes, and quality standards
What We Offer:
- Competitive salary package
- Paid training for successful applicants
- HMO + Life Insurance coverage
- Career growth and promotion opportunities
- Friendly and supportive team environment
- Opportunities to enhance your communication and customer service skills
Development Bank of the PhilippinesManila
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For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file....
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JOB DESCRIPTION:
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Private AdvertiserQuezon City, 10 km from Manila
Customer Service Associate
We are looking for customer-focused and detail-oriented individuals to join our team as Chat Support Representatives. If you have experience in customer service and enjoy assisting customers through online communication...