Manila - MX B2B Admin Support

Job Summary:

The MX - B2B Admin Support role is responsible for providing administrative and operational support to the B2B team, ensuring timely and accurate handling of business-to-business transactions, documentation, and communication with internal and external stakeholders.

Key Responsibilities:

• Process and monitor B2B transactions, including purchase orders, delivery documentation, and invoices.
• Coordinate with internal departments (e.g., logistics, sales, finance) to ensure fulfillment of B2B client requirements.
• Handle data entry, encoding, and filing of records related to B2B activities.
• Monitor order statuses and coordinate follow-ups for pending or delayed deliveries.
• Assist in generating regular reports on sales, inventory, and performance metrics.
• Respond to inquiries and requests from B2B clients, escalating issues as needed.
• Maintain accurate and organized records of all B2B transactions and correspondence.
• Support the B2B team in administrative tasks such as scheduling, document preparation, and internal coordination.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Management, or related field.
• 1–3 years of experience in administrative or sales support, preferably in a B2B environment.
• Proficient in Microsoft Office (especially Excel) and ERP/CRM systems.
• Strong attention to detail, organization, and time management skills.
• Good communication and coordination skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.