Senior Credit Controller (Media) New - Monroe Consulting Group Philippines - ref. k0615123

The job is on a Hybrid work set up and is based in Makati City, Philippines.

Job summary:

The Senior Credit Controller will lead the account receivable function, developing and implementing strategies to optimize cash flow and maintain strong client relationships in the entertainment and advertising sector.

• Develop and implement collection strategies to minimize Days Sales Outstanding (DSO).
• Conduct credit analysis for new clients and recommend appropriate credit terms.
• Establish key KPIs and performance metrics for the accounts receivable (AR) function.
• Design and enforce credit and collections policies and procedures.
• Lead billing automation initiatives and process improvements.
• Manage key client relationships, particularly for complex billing arrangements.

• Analyze AR performance metrics and provide data-driven insights to management.
• Prepare comprehensive AR reports for executive review.
• Lead AR forecasting and cash flow projections.
• Oversee bad debt analysis and provisions to mitigate financial risk.
• Develop and implement strategies to improve working capital.
• Present AR performance updates to senior management.

• Generate and issue accurate invoices in line with contract terms and service agreements.
• Manage client billing portals (SAP Ariba, Coupa, and similar platforms).
• Perform 3-way invoice matching against purchase orders and delivery documents.
• Monitor billing milestones for campaigns to ensure timely invoicing.
• Process media billing and reconciliations.
• Track AR aging reports and follow up on overdue accounts.
• Build and maintain strong relationships with clients' accounting teams.
• Investigate and resolve billing disputes and discrepancies.
• Generate and distribute client statements.
• Accurately process and record incoming payments.

• Maintain accurate financial records in Xero and ensure timely updates.
• Prepare weekly AR aging reports and collection forecasts.
• Assist in month-end closing processes related to receivables.
• Support audit requirements by providing AR documentation and reconciliations.
• Monitor and report on key AR metrics and KPIs.
• Reconcile customer accounts on a monthly basis.

• Supervise and mentor junior AR staff, fostering professional growth.
• Implement best practices for billing, collection, and reconciliation processes.
• Drive process automation initiatives to enhance AR efficiency.
• Conduct regular team training on new procedures, systems, and compliance.
• Collaborate cross-functionally to streamline billing workflows.
• Ensure billing accuracy and compliance through quality control measures.

Key job requirements include:

• Bachelor's degree in Accounting, Finance, or a related field.
• Must be a Certified Public Accountant (CPA)
• Minimum of 5 years' experience with leadership or management background
• Preferably with experience in the advertising, media, or entertainment industry
• Advanced proficiency in billing systems and client portals (SAP Ariba, Coupa).
• Strong leadership, analytical, and team management skills.
• Proven track record of implementing process improvements.
• Proficiency in Xero, Quickbooks and advanced Excel skills.
• Strong customer service and communication abilities.
• Detail-oriented with excellent follow-up and problem-solving skills.
• Ability to work in a fast-paced environment
• Strong attention to detail and deadline-oriented
• Excellent interpersonal skills
• Team player with the ability to work independently
• Proficiency in Microsoft Office Suite.