Customer Support Representative for NON-VOICE/VOICE Account
Talent Outsourcing Channel Solutions Cagayan de Oro Full-time
We are seeking a Customer Support Representative to join our dynamic team at Talent Outsourcing Channel Solutions' in Cagayan de Oro, Misamis Oriental. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients across both non-voice and voice channels.
This is a full-time position that will allow you to be part of a growing company and contribute to its success.
What you'll be doing- Responding to customer inquiries and concerns via phone, email, and other digital channels
- Providing accurate and timely information to customers
- Resolving customer issues and ensuring a positive customer experience
- Documenting all customer interactions and maintaining accurate records
- Collaborating with other team members to identify and implement process improvements
- Adhering to company policies, procedures, and quality standards
- Previous experience in a customer service or call centre role, preferably in a similar industry
- Excellent communication and interpersonal skills, with the ability to communicate effectively with customers
- Strong problem-solving and critical thinking skills
- Proficiency in English and the local language
- Ability to work in a fast-paced, dynamic environment and adapt to change
- Strong attention to detail and commitment to providing high-quality customer service
If you're ready to join a dynamic and growing company, we encourage you to apply now.
Talent Outsourcing Channel SolutionsCagayan de Oro
TALENT OUTSOURCING CHANNEL SOLUTIONS is hiring a Full time Customer Service Representative role in CDO, Northern Mindanao. Apply now to be part of our team.
Job summary:
• Flexible hours available
• No experience required for this role
• Expected...
Wing AssistantPhilippines
looking for a Customer Service Representative to start immediately!
Duties and Responsibilities include but are not limited to:
1. Manage inbound and outbound calls
2. Resolve customer concerns effectively and efficiently
3. Build sustainable...
Talent Outsourcing Channel SolutionsCagayan de Oro
This is a full-time Customer Service Representative role. you will be responsible for providing high-quality customer service and support to clients through non-voice channels such as email, chat, and social media.
What you'll be doing
• Respond...