Customer Service Representative NON-VOICE Account Offer - Cagayan de Oro
Talent Outsourcing Channel Solutions Cagayan de Oro Full-time
This is a full-time Customer Service Representative role. you will be responsible for providing high-quality customer service and support to clients through non-voice channels such as email, chat, and social media.
What you'll be doing- Respond to customer inquiries and requests in a timely and professional manner
- Resolve customer issues and concerns effectively, ensuring a positive customer experience
- Provide accurate information and guidance to customers
- Collaborate with cross-functional teams to ensure seamless customer service
- Maintain detailed records of customer interactions and follow-up actions
- Continuously learn and stay up-to-date with product knowledge and industry trends
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking abilities
- Proficiency in English, both written and verbal
- Familiarity with customer service software and tools
- Ability to work in a fast-paced, dynamic environment
- Previous experience in a customer service or call centre role is preferred
Apply now for this exciting opportunity!
Talent Outsourcing Channel SolutionsCagayan de Oro
TALENT OUTSOURCING CHANNEL SOLUTIONS is hiring a Full time Customer Service Representative role in CDO, Northern Mindanao. Apply now to be part of our team.
Job summary:
• Flexible hours available
• No experience required for this role
• Expected...
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