Sales Specialist

The ideal candidate must possess excellent communication and customer service skills, a highly logical mindset, and a deep commitment to company guidelines.

1. Key Responsibilities

• Lead Generation & Prospecting: Proactively look for potential clients, identify new business opportunities, and build a strong sales pipeline.
• Exceptional Customer Service: Serve as the first point of contact for potential clients. Provide top-tier service by promptly answering inquiries, addressing concerns, and ensuring a positive, professional experience at every stage of the sales journey.
• Project Execution & Deal Closing: Take full ownership of the sales process. Push projects forward efficiently, overcome objections, and secure successful agreements to achieve target results.
• Diligent Follow-Up: Maintain a strong mind for follow-up. Execute daily tasks strictly according to the assigned to-do list, ensuring no potential client or operational detail slips through the cracks.
• Event & Exhibition Representation: Actively participate in company-sponsored trade shows, industry expos (such as WOFEX), and promotional events. Represent the brand professionally and capture leads during these events.
• Client Relationship Management: Build professional, trustworthy relationships with clients while fiercely protecting the company's interests.
• Strict Compliance: Act with absolute integrity. All daily operations, client interactions, and deal negotiations must be conducted strictly by Hola Coffee’s company rules and guidelines.

1. Qualifications & Requirements

• Experience: Proven working experience in active Sales OR direct operational/sales experience within the coffee and milk tea industry.
• Communication & Interpersonal Skills: Exceptional communication ability (both verbal and written). Must be able to pitch the Hola Coffee brand confidently, listen actively to client needs, and negotiate effectively.
• Customer Service Mindset: Must be genuinely good at customer service—patient, empathetic, and solution-oriented when dealing with client inquiries or challenges.
• Logical & Analytical Mind: Must possess a "strong logical mind" to analyze client needs, structure deals, and troubleshoot issues systematically.
• Execution-Oriented: A self-starter who thrives on structured workflows and can independently execute a daily action plan without needing constant micro-management.
• Character & Ethics: Must be deeply honest, transparent, and loyal to both Hola Coffee and its clients. A track record of professional integrity is non-negotiable.

1. Working Environment & Expectations

• Hybrid Work Nature: This role is primarily office-based, but requires regular fieldwork. The specialist must be prepared to go outside the office frequently for client visits, site inspections, and face-to-face negotiations.
• Event Attendance: Mandatory attendance is required for any industry exhibitions, expos, or trade shows (e.g., WOFEX) that the company applies for and participates in.

1. Compensation Structure

• Basic Salary: Fixed monthly base to cover standard operational expectations.
• Case Commission: Highly rewarding commission structure paid out per successful project/case closed, directly incentivizing high performance and continuous expansion.