Field Sales Executive
DHL Express (Philippines) Corporation Makati
Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a service solutions to the customer.
- Act as the customers’ main point of contact, by liasing closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
- Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy.
- Produce information for management necessary to evaluate performance vs. key performance indicators.
- Ensure co-operation with other members of the sales team and throughout the sales force.
- Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments.
- Meet regularly with Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
- Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy. Analyzes and resolves complex cross-functional issues.
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
- Excellent Presentation skills.
- Excellent Communication skills, spoken and written.
- At least 3 years of experience in Sales.
- Educational Attainment, at least Bachelor's Degree or equivalent.
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Job Description
Posted on 8 June 2026
The Sales Executive supports the Regional Sales Manager in attaining the sales objectives based on Total Portfolio Selling (TPS) in the assigned district. He is responsible for complying the AKS (Attitude...