Senior Systems Engineer I
Reed Elsevier Quezon City Full-time
Senior Systems Engineer – End User Computing (EUC)
About the Role
We are looking for a Senior Systems Engineer – End User Computing (EUC) to join Elsevier’s EUC Enterprise Engineering team. This is a senior-level role focused on delivering robust, scalable, and high-impact EUC solutions that empower our global workforce.
Key Responsibilities- EUC Solution Delivery: Lead the implementation, configuration, and ongoing enhancement of complex EUC solutions across cloud and on-premises environments.
- Senior Escalation Point: Act as an expert-level escalation point for high-impact technical issues, providing rapid troubleshooting and root-cause resolution.
- Project Leadership: Drive the successful execution of enterprise infrastructure projects in close collaboration with engineering leads, service planning leads, and key stakeholders.
- Automation & Process Improvement: Identify and implement automation initiatives (using PowerShell or similar scripting) to minimize manual workload and increase operational efficiency.
- Mentorship & Team Growth: Guide and elevate junior and mid-level engineers through structured mentorship, code reviews, and technical coaching.
- Platform Performance & Stability: Proactively monitor, tune, and maintain platform health and security compliance.
- Cross-Functional Collaboration: Partner with IT operations, security, and business stakeholders to align system architecture with business needs.
- Operational Support: Participate in on-call rotations to support OCC/NOC escalations and after-hours business needs as required.
- Bachelor's Degree
- EUC & Cloud Platforms: Deep technical expertise in Microsoft Endpoint Manager (Intune), Active Directory, Azure, and AWS.
- Operating Systems: Advanced hands-on experience managing Windows Server environments, along with working knowledge of macOS and Linux in enterprise settings.
- Networking & Protocols: Solid understanding of core network services including DNS, DHCP, and enterprise connectivity solutions.
- Monitoring & Scripting: Practical experience with infrastructure monitoring tools (e.g., SCOM) and automation/scripting using PowerShell or equivalent languages.
- System Ownership: Proven track record of owning complex systems end-to-end—from initial planning and deployment to long-term support and optimization.
- Soft Skills: Excellent communication and stakeholder management skills with a collaborative, delivery-focused mindset.
- Enterprise Background: Demonstrated experience working in large-scale, global, or regulated enterprise environments.
Reed ElsevierQuezon City
Systems Engineer III – EUC Enterprise Engineering
About the Role
We have a fantastic opportunity for a Systems Engineer III to join our EUC Enterprise Engineering team at Elsevier.
In this role, you will play a key part in supporting...
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