Information technology (it) specialist

placePasig calendar_month 

Job Description

Posted on 11 May 2026
IMPLEMENTATION ANALYST

Duties and Responsibilities

Development
  • Review module customization
  • Define technical specifications
  • Facilitate data migration and conversion
  • Facilitate User Training
  • Prepare test cases/scripts
  • Roll-out Project Go-Live
  • Resolve issues lodged in CPI's Ticketing System
  • Participate in conference calls relating to project deliverables
  • Act as liaison between Project Stakeholders
  • Propose Project initiative that will add value for the team
  • Ensure escalation of issues to Systems Integration Manager and other teams concerned
  • Follow coding standard
  • Observe and implement company process standard
Implementation
  • Perform Project Estimates during Proof of Concept
  • Facilitate Data Gathering through-
  • Interview
  • Conference Call
  • Survey whenever necessary
  • Prepare Business Requirement document
  • Finalize Project Timelines
  • Report Project Milestones
  • Facilitate document sign-off requirement
  • Facilitate User Acceptance Testing in the following-
  • Internal Testing
  • Beta Testing
  • Parallel Testing
  • Consolidate, review and prepare User's Manual
  • Facilitate User Training
  • Participate in post mortem analysis
  • Develop and customize system according to the
  • requirements of the client being implemented
Client Relationship Management
  • Build rapport with internal and external clients through constant and effective communication on any service delivery related matters
  • Strictly comply with internal and external Service Level Agreements (SLA)
  • Resource Management
  • Support and recommend cost saving measures to meet financial objectives of the Company
  • Personal Leadership and Teamwork
  • Take ownership of personal learning and development
  • Ensure teamwork and discipline in the workplace
  • Comply with internal controls and adhere to Company policies and procedures

Qualifications/Requirements

Specifications: Graduate of any business-related or IT-related course

With relevant experience in timekeeping and payroll processing is preferred
Must be knowledgeable in project management
Must be proficient in MS Applications
Must be adept in System Analysis and Design
Must have excellent communication skills
Must be keen on details
Must be customer oriented
Preferably resident of Pasig or Mandaluyong
SKILLS:

Communication Skill, Project Management Concepts, System Analysis and Design, Client Presentation, MySQL Database Development, PHP Language Reference, Visual FoxPro, NetAnalysis

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

No additional remarks

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