Sales & Marketing Supervisor (Work From Home / Hybrid Setup )

Meeting KPI and team quota is essential in this position.

KEY RESPONSIBILITIES:

• Supervise, mentor, and motivate the sales team to achieve individual and team quotas.
• Provide coaching and training to enhance the team’s selling skills and product knowledge.
• Monitor and evaluate team performance, ensuring alignment with KPIs and sales objectives.
• Conduct regular sales meetings to discuss progress, challenges, and strategy adjustments.
• Actively promote and sell our services to clients, addressing their needs and offering tailored solutions.
• Present product demonstrations and conduct client meetings to build strong business relationships.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Develop and execute lead generation strategies to create a strong sales pipeline.
• Conduct cold calling and outreach activities to attract new clients.
• Utilize various channels, including email campaigns, social media, and networking events, to generate leads.
• Identify market trends and customer needs to develop strategies that drive business growth.
• Implement sales initiatives and promotional activities to increase brand visibility and attract potential clients.
• Address and resolve client concerns and issues promptly and professionally.
• Maintain long-term client relationships by providing exceptional customer service.
• Gather client feedback to improve service offerings and customer satisfaction.
• Monitor sales metrics and KPIs, preparing regular reports for management.
• Track lead generation and conversion rates to evaluate the effectiveness of sales strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in sales and team management, preferably as a Sales Lead or Supervisor.
• Demonstrated success in lead generation, cold calling, and developing marketing strategies.
• Excellent communication and interpersonal skills with the ability to handle client concerns effectively.
• Strong leadership and motivational skills to guide the sales team toward achieving goals.
• Proficient in using CRM, HRIS, ERP software and Microsoft Office Suite.
• Ability to meet and exceed KPIs and sales targets consistently.