Branch Associate (Fresh graduates are welcome to apply!)
About the Role
Location: VCY Sales Building, Warehouse Door#2, Brgy. Balantang, Jaro, Iloilo CityRole type: Full-time
Department: Supply Chain Management
Reporting to: Assistant Distribution Manager
As a Branch Associate, you will be responsible for managing the end-to-end delivery and accounts receivable (AR) processes for Trade and Project accounts, ensuring timely and accurate billing, efficient coordination with stakeholders, and adherence to financial and operational standards.The role processes efficiency and supports healthy cash flow through proactive monitoring and resolution of outstanding accounts.
Other responsibilities include:
- Executes Supply Chain Operations (SCO) standards, company policies, Business Continuity Plan (BCP), and safety protocols in alignment with government-mandated guidelines and LGU regulations.
- Oversees the timely creation of Delivery Receipts (DR) and performs Post Goods Issue (PGI) transactions in the system to ensure accurate and on-time product deliveries.
- Executes prompt processing and conversion of delivered DRs into the system to maintain real-time visibility of inventory and delivery performance.
- Coordinates closely with the Sales Department to verify customer orders with Cash on Delivery (COD) and Post-Dated Check (PDC) terms prior to dispatch.
- Conducts the timely pull-out and processing of all approved Authority to Pull Out (ATPO) requests, including items for repair, within the defined turnaround time. Escalates customer claims, delivery issues, and repair concerns promptly to ensure swift resolution and maintain service quality.
- Performs essential branch operational tasks and assumes responsibilities of Branch Associates during their absence to ensure business continuity and operational efficiency.
- Compiles, analyzes, and reports operational data to identify trends, support decision-making, and recommend process improvements for better supply chain performance.
To succeed and grow in this role, you will be required to meet the following qualifications:
- Bachelor’s degree in any field, preferably Logistics and Supply Chain Management course.
- Fresh graduates with any work experience are also welcome to apply!
- Ability to demonstrate effective communication, planning, and problem-resolution skills.
- Ability to work with cross-functional departments, and quickly adapt to the work environment.
- Eagerness to learn and willingness to be trained.
About FELCO
At Firefly Electric and Lighting Corporation (FELCO), customer satisfaction is a commitment. Our mission is to elevate everyday experiences by providing accessible quality products and solutions that every Filipino deserves.
Since we started our operations in 2001, we have worked hard to build expertise and deliver quality products, reliable service, and trustworthy lighting and electrical solutions through our brands—Firefly, Royu, ECOLum, and Herks. Today, we continue to ensure a diverse range of premium products for our valued customers by introducing new categories and by partnering with internationally-recognized brand Chint.