Technical Support Representative - Alorica SM Clark
PH Job Philippines Angeles Full-time
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer issues and complaints efficiently.
Maintain detailed records of customer interactions.
Collaborate with team members to enhance service quality.
Meet performance metrics and contribute to team goals.
No BPO experience needed – We’ll train you!
Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
Willing to work Onsite with a professional & supportive team
Competitive Salary package and Incentives
Paid Training & Incentives
HMO & Government Benefits
13th Month Pay + Paid Time Off
Anniversary Bonus ++
Site : Alorica Pampanga: Tech Hub 6, 5F, SM Clark, Angeles City
TurnitinPhilippines
Description
Product Specialists play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global...
Variance Trading CorporationTarlac, 38 km from Angeles
up with the end-users and technical supports, as required.
• Monitor Sales Funnels activity in the field and develop strategies and tactics to deal effectively
• Complete surveys which provide assessment of customer satisfaction of Key markets...
RippedBoxStationPhilippines
in our support inboxes, ensuring all inquiries are addressed promptly
• Issue Escalation: Serve as a liaison between clients and technical support teams by escalating complex issues to the appropriate technical staff
• Internal Routing: Direct clients...