HR Manager – Hokkien/Mandarin Speaking

We are a fast-growing company specializing in mobile phone accessories and e-commerce retail, operating across both online and offline channels, with a team of over 100 employees. To further strengthen our organizational structure, promote standardization, and enhance our anti-fraud and loss-prevention systems, we are seeking an experienced HR Manager – Hokkien/Mandarin Speaking to lead and professionalize our human resources function.

Job Overview:

• We are looking for an HR manager who can truly manage people, manage systems, stick to principles, and also show empathy.

Main Duties:

Human Resources Strategy:

• Review and localize existing HR policies, employee handbook, and job descriptions
• Ensure HR policies are executed, not just written

Policy and System Development:

• Establish or optimize HR policies, including employee handbooks, disciplinary and rewards systems, localized employment contract templates, and employee record management systems.
• Strengthen discipline, performance tracking, and accountability

Talent Acquisition:

• Handle recruitment, training coordination, employee relations, and compliance.

Training and Development:

• Design and execute comprehensive training programs, including pre-employment orientation, new supervisor development, and team management training to strengthen organizational capability.
• Support department heads in people management and execution.

Performance and Compensation Management:

• Implement performance management systems, conduct salary benchmarking and market analysis, and develop strategies to enhance employee engagement and retention.

Cross-Departmental Collaboration:

• Work closely with warehouse, logistics, and finance departments to establish anti-fraud and loss-prevention mechanisms, including process monitoring, authority classification, and irregularity reporting protocols.

Employee Relations:

• Manage employee relations initiatives such as satisfaction surveys, exit interviews, and employee engagement and welfare programs to foster a positive work environment.
• Improve employee engagement, communication, and retention.

Compliance:

• Ensure full compliance with Philippine labor laws.

Requirements for Appointment:

• Bachelor’s degree in HR, Psychology, Business, or related field
• Minimum 5 years HR management experience
• Fluent in Mandarin Chinese and English (spoken & written)
• Strong understanding of Philippine labor law
• Experience in retail / e-commerce / warehouse environments preferred

Personal Attributes:

• High sense of responsibility and integrity.
• Excellent communication and interpersonal skills.
• Strong stress tolerance and problem-solving ability in a fast-paced environment.

Salary and Benefits:

• Base Salary: PHP 50,000 - PHP 75, 000
• KPI Incentive: Up to PHP 50,000
• Government benefits (SSS, Philhealth, Pag-Ibig) + 13th month + year-end bonuses.

Language: Can speak Mandarin Chinese

How to Apply:

• Your resume in both Chinese and English
• Your HR Key Performance Report for the past three (3) years (e.g., achievements such as system implementation, staff turnover reduction, training initiatives, etc.)
• Qualified applicants will be notified jointly regarding the interview schedule.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Human Resources Manager: 3 years (Required)

Language:

• Hokkien / Mandarin Chinese (Required)

Work Location: In person