General VA – Reception, Marketing & Coordination
General VA – Reception, Marketing & Coordination
Full-Time | Day Shift | Fixed Hours
Be the Voice, Heart, and Coordination Hub of Our Business
We're looking for an enthusiastic, organised, and customer-focused Reception, Marketing & Coordination Officer to join our growing team.
This is a diverse and rewarding role where you'll be the first point of contact for customers, support bookings and guest experiences, coordinate operations, assist with marketing initiatives such as social media and marketing campaign, and help drive community engagement across multiple Australian businesses.
If you love communicating with people, staying organised, and being involved in a variety of exciting projects, we'd love to hear from you.
What You'll Be Doing (Key Responsibilities)- Manage customer enquiries, bookings, reservations, and guest communications.
- Provide customer service support for accommodation, self-storage, and commercial property enquiries.
- Coordinate maintenance requests, follow-ups, and operational communications.
- Assist with social media scheduling, marketing campaigns, website updates, and promotional activities.
- Support events, promotions, and community engagement activities.
- Assist with grants, sponsorships, partnerships, and related administration.
- Provide general administrative and coordination support across multiple Australian businesses.
- Excellent written and verbal English communication skills.
- Experience in customer service, reception, administration, or client support.
- Strong organisational skills and attention to detail.
- Confident handling phone and email communications.
- Experience with social media, marketing coordination, or content scheduling is highly regarded.
- Hospitality, accommodation, tourism, or Australian customer service experience is an advantage.
- Ability to work independently while managing multiple priorities.
- We want someone who loves working with numbers as well.
- Earn Up to 25K – Competitive starting salary with regular performance-based increases to reward your growth and contributions.
- Comprehensive Benefits – Enjoy HMO + Dental coverage and a Retirement Plan upon regularization, providing peace of mind for you and your family.
- Generous Leave and Holiday Breaks – Up to 1 month of leave credits, plus time off during Christmas and New Year’s, so you can relax and recharge.
- Fixed Day Shift, Weekends Off – Embrace a work-life balance with a stable day schedule and weekends to yourself!
- Long-term stable position for the right person
- You will learn & experience supporting directors or multiple businesses
If you're a strong communicator who enjoys helping people, coordinating projects, and supporting business growth, we'd love to meet you.
Apply today and become a key part of our growing team.