[ref. z61692622] Senior IT Engineer (MS 365 System Engineer)

The engineer provides end-user training, documentation, and technical support to drive adoption and efficient use of Microsoft 365 tools.

Key Responsibilities:

• Lead the migration of email, files, and collaboration platforms (e.g., Google Workspace or legacy systems) to Microsoft 365.
• Configure and optimize Exchange Online, SharePoint, Teams, and OneDrive environments.
• Ensure minimal downtime and secure data transfer during migration.

• Manage and administer Azure Active Directory (user accounts, groups, roles, conditional access policies).
• Implement and enforce Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

• Configure and maintain Microsoft 365 Security & Compliance Center policies (DLP, retention, auditing, eDiscovery).
• Work with IT Security to implement threat protection, identity governance, and secure collaboration practices.

• Manage licenses, subscriptions, and service accounts.
• Maintain documentation, knowledge base, and standard operating procedures.

• Work with business units to maximize adoption of Teams, SharePoint, and other collaboration tools.
• Train end-users and IT staff on Microsoft 365 features and best practices.
• Ensure integration with other business systems (CRM, ERP, HR platforms where applicable).

• 5–8+ years of progressive experience in Microsoft 365 administration, including migrations, security, and enterprise-wide deployments.
• Proven experience in Microsoft 365 administration (Exchange Online, SharePoint Online, OneDrive, Teams)
• Strong hands-on expertise with Azure Active Directory (user lifecycle management, group policies, conditional access)
• Proficiency in PowerShell scripting for automation and bulk administration
• Solid understanding of DNS, certificates, and hybrid mail/identity configurations
• Experience with Microsoft Defender for Office 365, DLP, and compliance configurations
• Knowledge of data residency requirements and security best practices
• Demonstrated success in migration projects (Google Workspace, legacy Exchange, or on-prem servers to M365)
• Strong troubleshooting and problem-solving abilities
• Excellent communication and stakeholder management skills
• Ability to train and guide end-users effectively

Preferred Qualifications (nice-to-haves):

• Microsoft certifications (MS-102, MS-500, AZ-104)
• Familiarity with Intune/Endpoint Manager for device and application management
• Experience in enterprise or global multi-site environments
• Background in cloud operations or infrastructure management

Expertise across Microsoft Office 365, Azure, Active Directory, Entra ID, and Microsoft Defender