Application/Product Specialist

Job Title:

Application/Product Specialist

Overview:

ARKRAY is a growing international company, never allowing itself to be complacent, and continues to indomitably seek out new challenges. Join the ARKRAY team and “contribute to the health and well-being of people all over the world”!

• Provide academic support and train Sales team/Distributors
• Receive and respond inquiries from customers

• Manage and solve customer’s complaint on application related matters (distributors, accounts).
• Prepare customer bulletin and troubleshooting letters for distribution to customers on application related updates and issues.
• Collaborate with Field Service Engineer to promptly resolve technical and application related issues.
• Support Sales team in presentations/evaluation
• Prepare a presentation and attend exhibitor’s/ international SA meetings
• Prepare all convention materials, catalogs review and revision
• Manage company accounts on SNS and share information once a week
• Research and report main source of documents, references requested by Sales/accounts
• Inquire to academic team of head office in Japan
• Assist/help/relieve Sales in product presentations and product demonstrations
• Data verification and evaluation of products

• Bachelor's degree, preferably Medical Technologist. PRC license is an advantage.
• 3 to 5 years experience in IVD field or hospital laboratory
• Has experience in marketing.
• No management experience required
• Business English writing and speaking skills

(Head Office Location)

ARKRAY Co. Ltd., Inc.

Unit 304 AA Corporate Plaza Civic Drive., Filinvest, Alabang, Muntinlupa City 1781, PHILIPPINES