We're Hiring Junior Team Lead | Accenture Cebu
Accenture Cebu Full-time
About the Role: As a Junior Team Lead you will be performing the following tasks on a daily:
- Act as subject matter expert for team members, peers and/or clients as assigned
- May act as a point of contact for senior client representatives
- Anticipate, identify, and assess complex issues/problems Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed
- Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; execute implementation of improvements
About You: The ideal candidate will have the following skills and experience:
- Bachelor's degree graduate. Undergraduates with relevant work experience are welcome to apply
- With at least 3 years of relevant work experience
- With at least 1 year supervisory experience
- Knowledgeable in Microsoft applications
- Comfortable with handing the end to end customer journey, including having multiple skills to handle various types of customer queries, intents, and complexities
What’s in it for you? Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
- Terms and conditions apply
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