Manila - App Support Engineer - Platform Partner Ecosystem Enablement
Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!
What you’ll do:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance system functionality.You will also have the opportunity to contribute to discussions aimed at improving processes and ensuring the reliability of applications.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze system performance and identify areas for improvement.
- Collaborate with cross-functional teams to ensure seamless integration of applications.
- Document issues and resolutions to enhance knowledge sharing within the team.
- Provide training and support to team members on best practices and system usage.
What you'll need:
Professional & Technical Skills:
- Required Skill: Expert proficiency in Platform Partner Ecosystem Enablement.
- Additional Good To Have Skills: Experience with Google BigQuery.
- Strong understanding of application support methodologies and best practices.
- Experience in troubleshooting and resolving complex technical issues.
- Familiarity with cloud-based platforms and their integration with business applications.
- Ability to analyze data and generate insights to improve system performance.
Additional Information:
- The candidate should have minimum 2 years of experience in Platform Partner Ecosystem Enablement.
- This position is based at our Manila office.
- Minimum 2 year(s) of experience is required
- Competitive Compensation and Benefits (Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Flexible Working Arrangements*
- Healthy and Encouraging Work Environment
- Company-sponsored trainings like upskilling and certification
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Car and housing plan*
- Terms & Conditions apply
Equal employment Opportunity Statement:
All employment decisions shall be made without regard to age.., race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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