Japanese Bilingual Customer Success Manager – Security Engineer | Cyber Security - Sutherland
Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Success Manager – Security Engineer here in Sutherland.
Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
If you are a Customer Success Manager – Security Engineer looking for a global career, do not miss this opportunity!
KEY RESPONSIBILITIES
Be a Subject Matter Expert: Become a trusted advisor in Cyber Exposure, Cloud, Vulnerability, and Risk Management for some of the world’s leading organizations.
Solve Real Problems: Translate Tenable’s unique value and differentiators to address customer challenges and business needs during technical calls.Collaborate and Connect: Build robust connections with internal teams across Tenable, fostering knowledge sharing and teamwork.
Drive Innovation: Influence product development and customer expectations, contributing to Tenable’s growth in the dynamic world of cyber exposure
Educate and Engage: Host and run webinars tailored to customer needs, keeping them informed and engaged with the latest trends.
QUALIFICATIONS/SKILLS
Effective Communicator: Confident in leading discussions with diverse roles at customer organiZations, including non-technical stakeholders. Adaptability when running demos is key.- Excellent verbal and written communication skills in Japanese/Nihongo (Preferably N2/N1/Native speaker)
Team Player: Strong teamwork skills are essential, as collaboration is at the heart of this role’s success.
Proactive Attitude: A self-starter with a determination to win and a collaborative spirit
Good to have:
Cloud Expertise: Knowledge of modern computing infrastructures like AWS, Azure, GCP, and OpenStack.Network Security: Familiarity with Nessus and other network security technologies.
Network Knowledge: Understanding of TCP/IP and network security concepts.
System Experience: Experience with enterprise-class operating systems at the security admin level.
DevOps Skills: Proficiency in Docker, DevOps, API scripting, and Python SDK.
Compliance Standards: Familiarity with standards such as PCI, NIS2, DORA, and CIS.
Educational Background: BS in Computer Science or related field, or equivalent experience (4+ years in a similar role).
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