Customer Success Manager
SafetyCulture Taguig
As a Customer Success Manager (CSM) - Scaled, you will be responsible for managing a portfolio of 100+ customers, ensuring their success with SafetyCulture. Your focus will be on customer retention, adoption, and use-case growth by leveraging data-driven insights and scalable customer engagement strategies.
You’ll work closely with cross-functional teams to improve customer experiences and drive measurable business impact.
- 5 years of professional experience,
- At least 2-3 years in a Customer Success role (preferably in SaaS or a technology-driven company).
- Experience managing a large portfolio of customers at scale, using digital and automated success motions.
- Proficiency in Customer Success tools (e.g., Gainsight, Totango, ChurnZero or similar platforms).
- Excellent communication and relationship-building skills.
- Will be supporting US-based customers.
SutherlandTaguig
Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Success Manager here in Sutherland.
Sutherland serves marquee clients in major industry verticals. With our head...
SAGANPhilippines
This a Full Remote job, the offer is available from: Philippines
Job Title: Customer Success Manager
Location: Remote (EST Time Zone)
Salary Range: up to 1800 USD + Bonus
Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)
NOTE...
SafetyCultureTaguig
As a Manager of Customer Success, you’ll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER-based customers.
Your team will focus on customer retention, adoption, and use-case growth...