Account Manager (On-site, Morning Shift) - Cebu
HGS Offshore Staffing Solutions Cebu Full-time
Day 1 HMO
- On-site, morning shift
You’ll manage a portfolio of existing customers, focusing on retention and growth. You’ll be the main point of contact, building strong relationships, reducing churn, and driving product adoption, upsell, and cross-sell opportunities.
Key Responsibilities- Own retention and renewal outcomes for your customer portfolio
- Identify at-risk accounts and implement save strategies
- Drive Net Revenue Retention through upsell and cross-sell
- Build trusted customer relationships with regular engagement
- Deliver training and support to increase product adoption
- Act as escalation point for customer issues
- Maintain accurate CRM records and forecasts
- 1–3+ years in Account Management, Customer Success, or Sales
- Experience with SMB or mid-market customers preferred
- Strong communication, negotiation, and stakeholder management skills
- Proficiency in Salesforce (preferred)
Private AdvertiserCebu City
Account Manager – Travel & Hotel Reservations
Location: Cebu City, Philippines
Industry: BPO / Call Center / Travel & Hospitality
Employment Type: Full-Time
Job Summary
We are seeking an experienced and client-focused Account Manager – Travel...
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Work Set-up: Full Onsite
Work Schedule: Day shift
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