FRONT DESK CLERK
Baguio Full-time
About the role
We are looking for an exceptional Front Desk Clerk to join our dynamic team at BENGUET PRIME HOTEL & RESTAURANT in the vibrant city of Baguio. As a Front Desk Clerk, you will be the face of our hotel, providing a warm and welcoming experience to all our guests.This full-time role is crucial in ensuring the smooth operation of our hotel and delivering outstanding customer service.
What you'll be doing- Greeting and checking in/out guests in a friendly and efficient manner
- Handling guest inquiries, requests and complaints with professionalism and empathy
- Assisting guests with luggage, providing information about the hotel and local area
- Performing daily administrative tasks such as managing room availability, processing payments and maintaining accurate records
- Maintaining a high level of organization and attention to detail
- Collaborating with the wider hotel team to deliver an exceptional guest experience
- Previous experience in a customer service or front-desk role within the hospitality industry
- Excellent communication and interpersonal skills with the ability to engage with guests from diverse backgrounds
- Strong problem-solving and multitasking abilities to handle various tasks simultaneously
- Proficiency in English and the local language(s)
- Enthusiasm, flexibility and a genuine passion for delivering outstanding customer service
- Bachelor's degree in Hospitality management or equivalent
What we offer
At BENGUET PRIME HOTEL & RESTAURANT, we are committed to creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:
- Opportunities for career development and training
- A friendly and collaborative work culture
About us
BENGUET PRIME HOTEL & RESTAURANT is a leading hospitality provider in the heart of Baguio City. With a reputation for exceptional service and a commitment to sustainability, we strive to create unforgettable experiences for our guests. Join our team and be a part of our continued success!
Apply now to become our next Front Desk Clerk.
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