ABA Billing Specialist / Insurance Coordinator

This role requires someone who understands the complexities of insurance authorizations, claims management, and revenue cycle operations while maintaining a commitment to accuracy, accountability, and exceptional support for our clients and team.

• Manage all aspects of ABA billing, including claim submission, payment posting, claim follow-up, and denial resolution.
• Verify insurance benefits and eligibility for new and existing clients.
• Obtain, manage, and track insurance authorizations to ensure uninterrupted services.
• Communicate directly with insurance companies to resolve billing discrepancies, denials, and payment issues.
• Monitor accounts receivable and proactively follow up on outstanding claims and balances.
• Maintain accurate billing records and documentation in accordance with payer requirements and regulatory standards.
• Collaborate with clinical, administrative, and leadership teams to ensure accurate billing and operational efficiency.
• Stay current on insurance regulations, payer requirements, and ABA industry best practices.
• Assist with process improvements and support other operational needs as the organization grows.

• 2–5 years of experience in ABA billing, medical billing, healthcare revenue cycle management, or a related field.
• Strong knowledge of commercial insurance, Medicaid, authorizations, claims processing, and reimbursement procedures.
• Experience working with ABA therapy providers or behavioral health organizations is preferred.
• Proficiency with billing platforms, EHR systems, and Microsoft Office applications.
• Excellent organizational skills and strong attention to detail.
• Strong communication, problem-solving, and follow-through abilities.
• Ability to manage multiple priorities and adapt to changing business needs. - Self-motivated and capable of working independently with minimal supervision.

What We're Looking For The ideal candidate is:

• Highly reliable and accountable.
• Hardworking, dedicated, and committed to delivering accurate, timely work.
• Adaptable and willing to support different areas of the organization when needed.
• Proactive in identifying and resolving issues.
• A strong team player who communicates effectively and works collaboratively.
• Someone we can trust to take ownership of responsibilities and consistently follow through.